Shipping & Return Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
We have a 30% re-stocking fee. This applies if you have placed an order and the sink still has not been shipped, or it has been shipped and you have changed your mind
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt/invoice or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at concrettidesigns.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us and send your item to: 4260 W Teco Ave, Las Vegas, NV, 89118, United States.
To return your product, you should mail your product to: 4260 W Teco Ave, Las Vegas, NV, 89118, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.